I have a customer who owns Payroll and is licensed for 100 employees . She currently has a total of 59 active and inactive employees. She is getting the following message when creating a new employee. "You are approaching the maximum number of employees. You have 1 employee (s) remaining. This customer only has one company database - no test database. What can be causing this error and how can we fix it?
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Check if they have TEST Company in same enviornment? If yes then Test Company should be ended witht <TEST> e.g. "ABC Co. <TEST>"
thanks
Sandip
please follow this KB and let me know if the correct employee count is restored.
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