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Customer Insights - Standalone Installation

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I cannot install Customer Insights - Standalone in my production or sandbox environment although I have installed the app: "Customer Insights - Standalone" in Dynamics 365 apps.
 
Can anyone help me with this matter, I am much appreciating it. 
 
Thank you so much.
  • Suggested answer
    ran_dale Profile Picture
    ran_dale 10 on at
    Customer Insights - Standalone Installation
    Hello,
     
    If you have checked all the requirements (and fulfil them), I recommend that you open a ticket with MS.

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