Hi,
In Dynamics 365 for Marketing,
1. Is there a way to send out marketing emails TO CUSTOMERS/PROSPECTS without using them with campaigns, quick campaigns and customer journeys and also track the number of success and failures of email delivery?Can we directly send out the email to a large audience?
2. Only the email templates saved under Advanced settings --> Email templates can be pulled up in campaigns and quick campaigns. Though a more common scenario is we draft an email, save it as a template under the sitemap entity 'Email Templates' [not the one under Advanced settings] and we should be able to pull it up when creating a campaign/quick campaign. This does not seem to work in D365 for marketing ...why?
3. Is a new functionality of D365 under way where we draft a marketing email in D365, and select a marketing list right on that email and press a 'SEND' button?
Per the demand of a customer, I was trying to cut the steps such as save a drafted marketing email as a template under Advanced settings --> Email templates and create campaigns/quick campaigns.
So, I tried to send out emails via quick campaign without creating a marketing list.
1. Open contacts
2. Select some contacts
3. Click on 3 dots at the end of command bar and select quick campaign
4. Create an email quick campaign WITHOUT using any email template [just entered text only, no images]
5. Emails sent
Question - where can I see this quick campaign that I created? Say, I need to look at the contacts I send it to, unless I find this quick campaign, I cannot establish who I send it to?
I tried to find it via dashboards. In the Email Marketing dashboard I can view how many emails were sent on this date but not the quick campaign. Not sure what am I missing!
