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Customer experience | Sales, Customer Insights,...
Suggested answer

The view is not showing data

Posted on by 15

I create a series of team-based views in the opportunity which are like
 "Team A lost opportunity", "Team B lost opportunity" and  "Team C lost opportunity"  .....
 "Team A open opportunity", "Team B  open opportunity" and  "Team C open opportunity"  ......
 "Team A won opportunity", "Team B won opportunity" and  "Team C won opportunity" ....... 

because all the views are very similar, so I just use Save As and adjust the target team in the filter criteria when I create these views.
and then problem showing on the view,

  •  same of view, it did not display certain fields. it looks like 
Topic Customer status Reason Owner Created on Created By
test123 test customer --- --- 3/06/2020 admin
  •  if I click into records and then back to view, the certain fields will then display data on the view
Topic Customer status Reason Owner Created on Created By
test123 test customer won  John 3/06/2020 admin
  •  but if I export to excel the fields are still empty


    Does anyone know the reason and how to fix it? 
  • Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: The view is not showing data

    Hi,

    If you issue resolved, Please mark this thread verified so that it will be helpful to other community members.

    If found helpful, Please mark my answer verified.

  • Suggested answer
    Chloe.L Profile Picture
    Chloe.L 15 on at
    RE: The view is not showing data

    For updating this question, I made a mistake.

    I used View Designer to create views instead of creating them in the system and I only edit XML but forget to edit queries. That is the reason I can see the field names but can't get the data.

  • Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: The view is not showing data

    Hi,

    Could you please check if Field level security is enabled or those fields?

    Is it working on Dev environment ? If it is not working on other environment means Team Name you added in filter condition in view needs to manually selected post deployment because GUID of the record will be different.

    Could you please try to recreate those views again and see if it works.

    Please mark my answer verified if I were helpful!

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