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I have created new lead scoring models and they are no longer working - they do not appear on the Lead record in the scoring area and they are not scoring any leads despite those leads being associated with contacts. Scoring Model not calculating score

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Not calculating the score.Anyone please suggest the steps of lead scoring model with screen shots

  • RE: I have created new lead scoring models and they are no longer working - they do not appear on the Lead record in the scoring area and they are not scoring any leads despite those leads being associated with contacts. Scoring Model not calculating scor

    Thank you

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    RE: I have created new lead scoring models and they are no longer working - they do not appear on the Lead record in the scoring area and they are not scoring any leads despite those leads being associated with contacts. Scoring Model not calculating scor

    Hi Partner,

    You can refer this article https://docs.microsoft.com/en-us/dynamics365/marketing/score-manage-leads  which will walkthrough the  steps to configure lead scoring.

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