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Customer experience | Sales, Customer Insights,...

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I have created new lead scoring models and they are no longer working - they do not appear on the Lead record in the scoring area and they are not scoring any leads despite those leads being associated with contacts. Scoring Model not calculating score

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Posted on by Selvi_Bharathiraj

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Not calculating the score.Anyone please suggest the steps of lead scoring model with screen shots

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AJ-22040756-0 Microsoft Employee on at

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Hi Partner,

You can refer this article https://docs.microsoft.com/en-us/dynamics365/marketing/score-manage-leads which will walkthrough the steps to configure lead scoring.

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Selvi_Bharathiraj 40 on at

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Thank you

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