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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / I have created new le...
Customer experience | Sales, Customer Insights,...
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I have created new lead scoring models and they are no longer working - they do not appear on the Lead record in the scoring area and they are not scoring any leads despite those leads being associated with contacts. Scoring Model not calculating score

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Posted on by Selvi_Bharathiraj 40

Not calculating the score.Anyone please suggest the steps of lead scoring model with screen shots

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  • Suggested answer
    AJ-22040756-0 Profile Picture
    AJ-22040756-0 Microsoft Employee on at

    Hi Partner,

    You can refer this article https://docs.microsoft.com/en-us/dynamics365/marketing/score-manage-leads  which will walkthrough the  steps to configure lead scoring.

  • Selvi_Bharathiraj Profile Picture
    Selvi_Bharathiraj 40 on at

    Thank you

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