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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / What is the best way t...
Microsoft Dynamics NAV (Archived)

What is the best way to handle a sales order that has been shipped and invoiced with the wrong price

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Posted on by LHBMark 130

What is the recommended way to handle a sales item that has been shipped and invoiced with an incorrect price? Is there any way to issue a credit and adjust the line price of the item for reporting purposes without having to go through the entire SRO process?

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  • Suggested answer
    LHBMark Profile Picture
    LHBMark 130 on at
    Re: What is the best way to handle a sales order that has been shipped and invoiced with the wrong price

    Thanks Rashed!  That was probably pretty simple. Sorry - we're new

  • Rashed Profile Picture
    Rashed 3,765 on at
    Re: What is the best way to handle a sales order that has been shipped and invoiced with the wrong price

    You need to issue a credit Memo  and create a new Sales Invoice document.

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