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How to Receive an Open Invoice as Form of Payment to One Customer but Keep Same Invoice "Open" to another Customer.

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Posted on by Community Member Microsoft Employee

We are a company that sells product to local distributors who then sell to big chain supermarkets. These local distributors provide the supermarkets their own invoice BUT the supermarkets pay US back. The local distributors give us their copies of invoices and we deduct the amount from their balance but we need to keep that invoice open to receive actual payment from the supermarket.

Example: John's Candy buys $100 from us in products. He has a balance of $100.

Sells $25 to Store. Comes back to us and gives us his invoice to Store and we deduct $25 from his balance.

So, John's Candy owes us $75 and Store now owes us $25.

1. How do we receive that $25 as payment towards his account?

2. How do we input this invoice towards Store's balance?

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Hannes Holst 5,767 on at

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RE: How to Receive an Open Invoice as Form of Payment to One Customer but Keep Same Invoice "Open" to another Customer.

Hi,

I would suggest to create a Credit Memo of $25 to John Candy.

Then, you could create a new invoice for $25 to the Store.

Please note, when posting a Credit Memo, the stock would be transfered back into the Inventory. And using the Invoice, then the stock would leave the inventory again (all virtually, of course).