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Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Customer Payment transfer between accounts - Transaction Type

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Posted on by 45

Hello,

The system automatically creates transaction type like Sales Order, Payment, Interest, WRI, Settlement etc. we manage our customer payments via journals and although the journal parameters like name, sequence, main accounts etc can be managed the transaction type always defaults to 'Payment'. we do transfers between accounts so my question is is there a way to manage this either:

1. creating a specific transaction type for these transfers ie; not show as payment.

2. or otb transfer function similar to WRI, Interest etc?

Cheers,

Savi.

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Savi,

    In GL journals you have a parameter called 'transfer' (please check the general tab for that.

    If you check this parameter then the transaction type 'transfer' is used.

    Unfortunately, the parameter is not available in customer payment journals.

    Yet, maybe you can talk with a developer whether and how to make it available in your journals.

    Best regards,

    Ludwig

  • SaviPai Profile Picture
    45 on at

    thanks so much for your response, unfortunately, i can't see 'transfer' as an option under General Journal 'Journal type'

    this is where we create new journal names: General ledger > Journal setup > Journal names

    pastedimage1618966362489v2.png

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi, 

    I was referring to this parameter inside of a journal

    glj.png

    Best regards, 

    Ludwig

  • SaviPai Profile Picture
    45 on at

    wow, that's perfect. is there a way to default that to turn that on for a particular journal type?

  • Thomas Tian Profile Picture
    on at

    Hi Savi,

    I think it is better to talked it with your develop team.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi SaviPai,

    The parameter is available only in GL journals.

    If you want to make it available in other journals then you need to do some development as Thomas indicated.

    Best regards,

    Ludwig

  • SaviPai Profile Picture
    45 on at

    Hello yes, will do. I've tried using the GL section however looks like they are marked for intercompany transfers so now I'm not sure if it will be feasible to use this option, thanks all.

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