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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / how do I handle refurb...
Microsoft Dynamics NAV (Archived)

how do I handle refurbished items in NAV13?

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Posted on by Anita Spirax 349

we sell products and from time to time we get customer returns (which we handle through normal method). Some of these returned items (which have been written of the books and are no longer in NAV) we can refurbish so they are again sellable, but not brand new.  Without creating new item codes, how is the best way to handle holding/selling a used item. Was looking at using same item code but being able to mark a portion somehow. Any suggestions or a white paper I can look to to investigate this.

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  • Anita Spirax Profile Picture
    Anita Spirax 349 on at
    RE: how do I handle refurbished items in NAV13?

    Thank you all for your assistance.

  • Verified answer
    Vytenis Jakas Profile Picture
    Vytenis Jakas 70 on at
    RE: how do I handle refurbished items in NAV13?

    Well, unfortunately you cannot set different prices based on location. In theory, you could put in pace a manual business process, i.e. "if you sell from location X, set the price to Y", but that also requires user training.

    The closest solution to your scenario is still using an item variant. I was also thinking you could use campaign pricing, but that is even more complicated than item variants.

  • Anita Spirax Profile Picture
    Anita Spirax 349 on at
    RE: how do I handle refurbished items in NAV13?

    thank you for your replies.

    I will look into item variants, we currently don't use them at all and they have been removed from view screens, but sounds like a good solution, just a lot of user training.

    Another thought, was that I create a separate location for these occurrences that items that are used/refurbished could be transferred to, but could not find where to set a different sell price via a location as this would be what I need to do. 

  • Suggested answer
    Miguel Llorca Gómez Profile Picture
    Miguel Llorca Gómez 7,019 User Group Leader on at
    RE: how do I handle refurbished items in NAV13?

    If you don't want to create new codes, you may use dimensions. You can also identify those items through a specific lot no. (if there aren't pending movements). The best way from my point of view is using item variants.

    Good luck!!

  • Vytenis Jakas Profile Picture
    Vytenis Jakas 70 on at
    RE: how do I handle refurbished items in NAV13?

    This sounds like a use case scenario for item variants. You can specify different costs/prices for item variants and you can also see stock level per variant.

    I am not sure which version of NAV you are on, but it was present in NAV for quite a while. To define a variant open the item card, and go to Navigate --> Variants. When you make a positive adjustment for the refurbished item or sell it, you just need to specify the variant code on the transaction in addition to the item no.

  • mmv Profile Picture
    mmv 11,465 on at
    RE: how do I handle refurbished items in NAV13?

    Hi,

    If you want to sell those items, you need to have stock of those Items (unless you allow Negative Inventory).  So I feel that you need to make Positive Adjmt. to add them into the Inventory and can be sold later.  

    Are you concerned about the cost?

    Best Regards,

    MMV

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