web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Loyalty Programs, Cards
Microsoft Dynamics AX (Archived)

Loyalty Programs, Cards

(0) ShareShare
ReportReport
Posted on by vivo88 1,066

I was configuring loyalty program for AX 2012, the setup is completed . The card numbers have assigned the to customers but when i do a transaction on POS from Loyalty cards, the system says "Card Number not valid" 

If anybody has idea about this please let me know.  And please let me know if more detail about the setup is needed.

*This post is locked for comments

I have the same question (0)
  • Ritesh83 Profile Picture
    Ritesh83 25 on at

    I hop you have defined a loyaly program with proper tier and rules and associated same .

    chech loyalty card association with scehme and loyalty program, push the required job for same again.

  • vivo88 Profile Picture
    vivo88 1,066 on at

    Yes, I have done all of those things and yet I keep getting the same error.

    Please if somebody could help me out.

  • vivo88 Profile Picture
    vivo88 1,066 on at

    I am still facing problems with loyalty cards.

  • vivo88 Profile Picture
    vivo88 1,066 on at

    Still waiting for some help in this issue.

  • Verified answer
    vivo88 Profile Picture
    vivo88 1,066 on at

    This issue is now solved.

    Below is the solution :

    1. in payment method select pay loyalty card instead of pay card and also in payment method ( set up ) area select point redemption

    2. in loyalty program in program tier select next year or next month instead of prev month.

    3. in loyalty program in tier rule fill 0 in minimum issued point field

    4. run loyalty scheme and update tier in periodic first than run the loyalty info job.

  • Community Member Profile Picture
    Community Member on at

    Hi Vickram,

    payment method required to select:

    in customer master? in sales order?

    kindly guide regarding the payment method setup.

  • vivo88 Profile Picture
    vivo88 1,066 on at

    Are you asking about the payment method - Loyalty card ?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Martin Dráb Profile Picture

Martin Dráb 4 Most Valuable Professional

#1
Priya_K Profile Picture

Priya_K 4

#3
MyDynamicsNAV Profile Picture

MyDynamicsNAV 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans