Rejection is not working in D365 custom workflow

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Hello Guys i have designed a custom workflow step by step following this link (link). everything is working fine the issue is with the rejection of document when a approver reject the document workflow status doesn't changes it remains submit only. I have these questions

1.which event handler should i implant for rejection method

2. What method we should use for handling rejection

In view workflow details it shows rejected by : user also i am receiving email for record returned. but status remains same as submit. please find the screen shot below.

View Workflow status:

Status in form :

i can see all three method written in event handler class handles below .

started: Submit workflow

canceled: Cancelled workflow

completed: Approved workflow

then what is the method for rejection. please see my code below for event handler class.

I found one thread (Link) but unanswered , i understand since there is no method to handle rejection that's why status is not changing. In blog rejection is handled by canceled method , i am not sure why as when i was canceling document it was falling in Rejected status so i corrected it.

please advise for this also correct me if i am wrong anywhere in my explanation.

Thanks

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Gunjan Bhattachayya 35,423 on at

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Hi Sachin,

Have you mentioned the Canceled Event Handler in the workflow type?

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Hello Gunjan,

yes its mentioned. please see below.

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Gunjan Bhattachayya 35,423 on at

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Hi Sachine,

Do you have any class mentioned for the Canceled Menu item? You can check the PurchTableWorkflowCancel menu item as an example.

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Community Member on at

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Hello Gunjan , i have "WorkflowCancelWorkflowFormAdaptor" class for Cancel menu item and "WorkflowWorkItemActionManager" class for my DRFWorkflowApprovalReject menu item. this "DRFWorkflowApprovalReject " menu item i want to use to reject the document.

Please find the screen shot below.

1.DRFWorkflowApprovalReject menu item

2. cancel menu item

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Gunjan Bhattachayya 35,423 on at

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Could you try setting the Canceled Menu item in the Workflow template to the "DRFWorkflowApprovalReject" menu item and check if that works?

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Community Member on at

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Gunjan i am sorry , could you please explain what do you mean by template to the "DRFWorkflowApprovalReject" menu item. where to find it. i am new to D365 not aware of much terms.

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Gunjan Bhattachayya 35,423 on at

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Hi Sachin,

Please change the menu item name in the highlighted section to "DRFWorkflowApprovalReject" -

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Hello Gunjan , i have tried what you advised its not working first it was giving below error.

Then i change class in BG_DRFWFType1CancelMenuItem from WorkflowCancelWorkflowFormAdaptor to WorkflowWorkItemActionManager then it complied sucessfully but that status issue remains same. still shows submit not rejected

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Hello Guys , My issue for Rejection workflow status has been solved i have followed this blog (link) and write canceled,completed, denied , returned method in the WorkflowApprovalEventHandler class. also i have changed enum to Rejected in canceled method of WFType1EventHandler class.

Now approve and reject is working fine but issue is happening with cancel i am getting below error when i click on cancel.

Please find the code screen shot of my class

1.WorkflowApprovalEventHandler

2. BG_DRFWFType1EventHandler

Please advise for the cancel menu item error , i have defined "WorkflowWorkItemActionManager" class in Cancel menu item i tried changing the class but doesn't work. also i tried writing Cancelled enum in canceled method of DWorkflowApprovalEventHandler class but issue still the same.

Thanks

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