Marketing emails and segments are struck in "Going Live" state for over a week. All the marketing features are essentially non-functional.
Raised support ticket, and sent about 30 emails explaining the criticality, that the marketing application is down. Entire marketing team is kind of idling for over a week. Microsoft's support is responding with "we are still waiting for developers to respond" - there is no meaningful response yet from Dynamics support team.
Any suggestions on how to resolve the issue? Is there any option of looking into background services of Dynamics365 to resolve this issue?