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Hello CS_Experts,
I have created a one page report (Kb Article.rdl) in Knowledge Article entity using SSRS.
The process would be like: I open/access a kb article record.
Then, from More Menus, I will click on Run Report as below
However, when I tried to add the rdl file in the solution, I could not see knowledge article under "Related Record Types" field:
I am not sure if this is normal behavior.
Please help as I need to deploy this SSRS report.
Thank you very much!
Regards,
Jolas365
Hi Steve,
I believe Knowledge Analytics will not achieve my requirement as I need to be able to export the KB article record into a PDF format.
I am thinking of creating a ribbon button using Ribbon Workbench. Please advise if this is doable.
Thank you in advance!
Regards,
Jolas365
Hi Jolas365,
This is a known limitation and you can't achieve this. You can try to use Knowledge Analytics Report if it can meet your need:
Knowledge Analytics Report in Dynamics 365 | Microsoft Dynamics 365 CRM Tips and Tricks (inogic.com)
Or you could submit an idea to progress this feature:
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