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Received and Invoiced Purchase Order not being deleted

Posted on by Microsoft Employee

Hi all, 

I'm having an issue where completely received and invoiced PO are still showing up in Purchase Order.

Its seem to only happen on some PO while most are deleted on the final Invoice.

This mean that trying to filter PO on "Completely Receive" and "Not Invoiced", give me PO that, well, are completely receive and invoiced.

Here's a screenshot of one:

8726.PO.png

You can see it is fully Received and Invoiced, yet was not deleted.

Thank you.

*This post is locked for comments

  • Anita75 Profile Picture
    Anita75 1,159 on at
    RE: Received and Invoiced Purchase Order not being deleted

    Is there any documentation on this as by design?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Received and Invoiced Purchase Order not being deleted

    That fixed it, thank you.

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,745 on at
    RE: Received and Invoiced Purchase Order not being deleted

    How did you receive and Invoice the purchase order?  I mean which funcitons have you used ?

  • Verified answer
    Alex A Profile Picture
    Alex A 2,348 on at
    RE: Received and Invoiced Purchase Order not being deleted

    There is a report that will delete these for you. Go to:

    Departments => Administration => IT Administration => Data Deletion => Purchase Documents

  • Pouj Profile Picture
    Pouj 160 on at
    RE: Received and Invoiced Purchase Order not being deleted

    Hi All,

    I am having the reverse issue where a partially received purchase order has disappeared from the purchase order listing so I cannot complete it....

    Thanks,

    John

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Received and Invoiced Purchase Order not being deleted

    If you've Invoiced PO from an Invoice Document with "Get receipt" Function, the order isn't deleted: you've to run Report Delete Invoiced Purchse Orders

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