Microsoft Dynamics NAV (Archived)

The server "DynamicsNAV71" was unable to process the request Demo Database.

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Posted on by ManishS

I am facing this issue, but for standard cronus database.

The server "DynamicsNAV71" was unable to process the request.

I can see the service running, development starts normally.

My laptop is on domain, I can access all server database & RTC, but the database locally installed gives error when i start RTC only

NAV Version 2013 R2 IN, Build 36310.

OS Windows 10 Pro.

I have checked the event Log.

This is what I found in the event log.

Fault bucket 125434532095, type 5

Event Name: DynamicsNavServiceException

Response: Not available

Cab Id: 0

Problem signature:

P1: Microsoft.Dynamics.Nav.Server

P2: 7.1.36310.0

P3: 532a1258

P4: mscorlib.dll

P5: 4.6.127.1 built by: NETFXREL3STAGE

P6: 561da455

P7: 321

P8: 10

P9: System.ArgumentException

P10:

Attached files:

C:\Users\Administrator.MANISHS\AppData\Local\Temp\1936.423.635884580487623459.dmp

C:\Users\Administrator.MANISHS\AppData\Local\Temp\1936.423.635884580487623459.txt

C:\Users\Administrator.MANISHS\AppData\Local\Temp\WER463E.tmp.WERInternalMetadata.xml

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Microsoft.Dynami_a23d6ce98f62967b9c9c5a5ad5a1543b746dfdb_00000000_1850538c

Analysis symbol:

Rechecking for solution: 0

Report Id: 2d4ea27a-bb56-11e5-8d83-f04da26c5321

Report Status: 0

Hashed bucket: 383c6f03558151ab11829fe8a2e7feb8

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ManishS 86 on at

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I have uninstall & reinstall NAV also.

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mmv 11,471 on at

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Hi Manish,

I feel that your Role Center page is crashing. Are u able to start the debugger?

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keoma 32,729 on at

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remove and reinstall nav AND sql server.

use a different cronus database backup for the nav service.

when reinstalling choose a different name for the nav service instance.

maybe has to do with a duplicate name in the system/AD.

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ManishS 86 on at

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I did as said,

1. Uninstalled NAV, SQL.

2. Restored a new standard database.

3. Created new services with new instance name, new ports.

But no success, still same error.

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keoma 32,729 on at

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then it could be that you have a major system problem, a corrupted system file. check your system with sfc tool.

follow support.microsoft.com/.../929833

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ManishS 86 on at

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I did run SFC /SCANNOW.

But did not found any issue.

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Community Member on at

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Hi Manish,

you should uninstall as archer said in earlier post and after that delete temp, installation directory, restart the machine. Again try to install and check it's working or not.

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ManishS 86 on at

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Hi Sandeep,

I had done everything but no success.

I think there might be a registry problem, cause i was having all version from NAV 2009 R2, 2013,2013 R2, 2015 & 2016 installed on a single machine.

Every NAV service instance i was having different ports,

NAV 2009 R2- 6046

NAV 2013 - 7046

NAV 2013 R2 - 7146

NAV 2015 - 8046

NAV 2016 - 9046.

Every thing was working fine and that too in domain, last what happened was a update of windows for windows 10, but that should not have changed anything i suppose.

Now i have un-installed all version of Dynamics NAV, uninstalled SQL, deleted temp files, folders related to Dynamics NAV.

Looks like i need to reinstall windows 10 as a last option.

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Community Member on at

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Hi Manish,

Do one thing did you try it on different machine to check that there is nothing wrong with setup and other content?

If it works there then you have to find out registry with Dynamics and deleted from over there. after that restart the machine to apply the registry changes then try to install and check the connectivity.

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Miguel Llorca Gómez 7,019 User Group Leader on at

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The problems related to mscorlib.dll usually are associated to Silverlight. If you have Microsoft Silverlight try to uninstall or upgrade/repair.

You can also try manually registering this dll.

Good luck!

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