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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Payables on hold/parti...
Microsoft Dynamics GP (Archived)

Payables on hold/partially applied

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Posted on by Community Member

I am trying to delete an open invoice in the payables module and I keep getting the message that it is either partially applied or on hold.  The invoice is not on hold but it appears to have been fully applied, although, I am not able to see the item that has been applied to it.  I am hoping someone might have an idea since I have exhausted all of mine.

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  • soma Profile Picture
    soma 24,410 on at

    1. Run the Check Links for the "Payables Transaction Logical file" and "Payables Transaction History Logical files".

    2. After completed the Check Links, go to Payables Transactions Inquiry window to view the applied details for the invoice. If the invoice has any partially applied details, then follow below link to void the same.

    victoriayudin.com/.../voiding-a-partially-applied-payables-transaction-in-dynamics-gp

    Hope this helps!!!

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Erikab,

    Please find the community forum & KB Article link that may guide you regarding this

    community.dynamics.com/.../21139.aspx

    support.microsoft.com/.../858373

  • Community Member Profile Picture
    Community Member on at

    My issue is that there is an invoice that shows that the unapplied amount is zero.  There is no entry that I can find that would offset the open invoice amount.  I have tried to issue a dummy credit, didn't work.  Since the invoice shows it has been applied, and is not on hold, I really have no other ideas on how to clear it.

  • Suggested answer
    soma Profile Picture
    soma 24,410 on at

    If the invoice has fully applied, then the status of the invoice should be History. So, to void this fully applied invoice, first you need to void the payment of this invoice. After you void the payment, the invoice will move to open status. Then you can void the invoices without any issues.

    Hope this helps!!!

  • Community Member Profile Picture
    Community Member on at

    The problem is the invoice shows that it has been fully applied, however, it shows as open on the accounts payable system. It is not an historical transaction to be voided nor can I void it as an open transaction.  This is the first entry we have on record for this vendor and there is no credit that has been entered to be applied.  I really have no idea how or why this item is appearing as it is.  I have tried everything I can think of, including trying to enter a credit to offset it, and still cannot void it.  Any other ideas would be greatly appreciated!  I thank everyone for their help!

  • soma Profile Picture
    soma 24,410 on at

    Have you tried to run the Check Links for the "Payables Transaction Logical file" and "Payables Transaction History Logical files"?

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Your transaction requires database modifications, check if the transaction is available in PM30200, if the invoice is not there you can safely update the Current Transaction Amount in PM20000 to match the invoice amount, this should return the invoice to the normal state.

  • Suggested answer
    soma Profile Picture
    soma 24,410 on at

    Also try to run the Reconcile for the vendor.

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