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Customer experience | Sales, Customer Insights,...
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call API by power automate and update a table from CRM

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Posted on by 160

Hi. I want to call an API from power automate and based on the response, update a table from CRM. anybody knows that how can I do this?

regards

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  • Nafas Profile Picture
    160 on at

    Any idea?

  • Suggested answer
    Pradeep Rai Profile Picture
    5,489 Moderator on at

    Hi,

    You can use below built in connector of Power Automate to send API request:

    pastedimage1639503480030v1.png

    And you can configure the power automate trigger and after this you can use above connector send GET,PUT etc request:

    example:

    pastedimage1639503746750v2.png

    Once you receive the response then you can parse it using JSON parser as shown below:
    pastedimage1639503854667v3.png

    Once you parse the data then add condition for CRM Update.
    After this configure update field for table.

    Now you are good go for test.

    Hope this helps.

    Thanks,
    Pradeep Rai.

    Please mark this as VERIFIED. If it helps. 

  • Nafas Profile Picture
    160 on at

    Hi. I do that but got error.

    pastedimage1639560344470v1.png

  • Suggested answer
    Pradeep Rai Profile Picture
    5,489 Moderator on at

    Hi,

    Please check below link:

    https://powerusers.microsoft.com/t5/General-Power-Automate/Handling-NULL-in-Parse-JSON/td-p/40906

    For e.g.:

    "heat_index_f": {
    "type": ["number","null"]
    },
    "heat_index_c": {
    "type": ["number","null"]
    }

    Thanks,
    Pradeep Rai.

  • Suggested answer
    SOUNDHARYA.N.V Profile Picture
    165 on at

    From your screen shot for "href" it is defined as object but actual content is string

    Change to string in the schema, then it should work. Check for other field schemas in the parse json step

    Please mark this answer as verified if it helps you

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