Hi experts,
i am new working on Dual Write for Dynmacis F&O and CRM.
I made some tests for the Dual Write and now i want to delete all records in crm and i am almost finished.
But if want to delete the rest of the accounts i get the error message:
How can I delete those accounts with that error?
Thanks for your help!
Hi John,
I have found a solution for our problem. Its described in this post:
You have to delete all records in the Dual Write Runtime Configurations table. Then i was able to delete the other records.
Bist greetings,
Philipp
Hi John,
thanks, please keep me informed.
Greetings
Philipp
Hi Philipp,
we're faced with the same decision whether to start over. We have not been able to find a solution so far and we are running out of time in the project as well. I wish I could help you, but we also depend on an answer from Microsoft. I hope it will come soon.
Best regards,
John
Hi John,
do you have already a solution for this problem?
I am still in trouble with this problem, the only soultion which i know is to delete / reset the enviroment, but i don't want to do that because we have made some customizations.
Best greetings,
Philipp
Hello Tina,
If I want to delete the accounts via bulk deletion than i get the Error "ISV code aborted the operation" with the same error code "0x80040265".
I have found an error log in the plug-in trace log:
Message Block:
[INF] - [08/10/2020 08:49:19.791 AM] - plugin [PreCommitPlugin] invoked with the message of [InternalPipeline] for target [Microsoft.Xrm.Sdk.OrganizationRequestCollection].
[INF] - [08/10/2020 08:49:19.806 AM] - Tag:
[INF] - [08/10/2020 08:49:19.806 AM] - TransactionStatus: InProgress
[INF] - [08/10/2020 08:49:19.806 AM] - TransactionId: 1240728373
[INF] - [08/10/2020 08:49:19.822 AM] - Delete of [contact:ce02e53a-44d2-ea11-a812-000d3a38a16c] with depth of 1
[INF] - [08/10/2020 08:49:19.822 AM] - Retrieving runtime configuration records for [1] unique entities
[INF] - [08/10/2020 08:49:19.885 AM] - 2 runtime configuration records are retrieved
[INF] - [08/10/2020 08:49:19.885 AM] - {[contact:ce02e53a-44d2-ea11-a812-000d3a38a16c:0],[(0, 1, Delete)],[customertypecode,mobilephone,merged,gendercode,territorycode,haschildrencode,preferredappointmenttimecode,msdyn_contactfor,msdyn_orgchangestatus,isbackofficecustomer,msdyn_language,lastname,donotpostalmail,marketingonly,donotphone,educationcode,msdyn_vendorcreatedbyworkflow,msdyn_contactforvendor,customersizecode,firstname,msdyn_isvendor,yomifullname,donotemail,fullname,msdyn_gdproptout,msdyn_partynumber,donotsendmm,donotfax,msdyn_sellable,leadsourcecode,msdyn_contactpersonid,creditonhold,telephone1,msdyn_company,preferredcontactmethodcode,donotbulkemail,familystatuscode,followemail,shippingmethodcode,modifiedbyyominame,donotbulkpostalmail,createdbyyominame,owningteam,parentcustomerid,contactid,participatesinworkflow]}
[INF] - [08/10/2020 08:49:20.431 AM] - Retrieving current OrganizationDetail for CRM environment
[INF] - [08/10/2020 08:49:20.464 AM] - OrganizationId: 2a431e5d-c301-453f-a3d3-c5f7e6b07d30, FriendlyName: Test-CE. EnironmentId: 51060505-5e56-45d6-97fc-da4fdd02d65b, Geo: EMEA, UniqueName: orgf4f63c9a
[INF] - [08/10/2020 08:49:20.464 AM] - AxApiVersion: 12
[INF] - [08/10/2020 08:49:20.494 AM] - Building transaction payload
[INF] - [08/10/2020 08:49:20.494 AM] - Adding new secure config to Cache
[INF] - [08/10/2020 08:49:20.509 AM] - source filter: ((msdyn_contactfor eq 'Customer') and (msdyn_sellable eq 'False')) and (msdyn_contactpersonid ne '')
[INF] - [08/10/2020 08:49:20.509 AM] - return value from filter: True
[INF] - [08/10/2020 08:49:20.509 AM] - Build Data Payload for Entity - contact
[INF] - [08/10/2020 08:49:20.525 AM] - Destination Legal Entity : [:msdyn_company] -> contact.DMC:9c6df90f-76eb-4355-a632-4592f2517d8b -> DMC:9c6df90f-76eb-4355-a632-4592f2517d8b
[INF] - [08/10/2020 08:49:20.541 AM] - LookupField = {parentcustomerid.Account(accountnumber).Contact(msdyn_contactpersonid)}, Reference = {/account(15239284-41d2-ea11-a812-000d3a38a16c)}, Requested Attributes = {accountnumber}
Exception Details:
Unhandled exception:
Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]
Message: account With Id = 15239284-41d2-ea11-a812-000d3a38a16c Does Not ExistDetail:
<OrganizationServiceFault xmlns:i="">www.w3.org/.../XMLSchema-instance" xmlns="">schemas.microsoft.com/.../Contracts">
<ActivityId>f0ae7d0d-8919-43cf-8ab8-6bdc55a6f95b</ActivityId>
<ErrorCode>-2147220891</ErrorCode>
<ErrorDetails xmlns:d2p1="">schemas.datacontract.org/.../System.Collections.Generic">
<KeyValuePairOfstringanyType>
<d2p1:key>OperationStatus</d2p1:key>
<d2p1:value xmlns:d4p1="">www.w3.org/.../XMLSchema" i:type="d4p1:int">0</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>SubErrorCode</d2p1:key>
<d2p1:value xmlns:d4p1="">www.w3.org/.../XMLSchema" i:type="d4p1:int">-2146233088</d2p1:value>
</KeyValuePairOfstringanyType>
</ErrorDetails>
<HelpLink i:nil="true" />
<Message>account With Id = 15239284-41d2-ea11-a812-000d3a38a16c Does Not Exist</Message>
<Timestamp>2020-08-10T08:49:20.5724653Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource>PluginExecution</ExceptionSource>
<InnerFault i:nil="true" />
<OriginalException>Microsoft.Xrm.Sdk.InvalidPluginExecutionException
at Microsoft.Dynamics.Integrator.DualWriteCore.Shared.PluginBase.Execute(IServiceProvider serviceProvider)
at Microsoft.Crm.Sandbox.SandboxAppDomainHelper.<>c__DisplayClass17_0.<Execute>b__0()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.Crm.Sandbox.SandboxAppDomainHelper.Execute(IOrganizationServiceFactory organizationServiceFactory, Dictionary`2 sandboxServices, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, IPluginExecutionContext requestContext, Boolean enablePluginStackTrace, Boolean chaosFailAppDomain, String crashOnPluginExceptionMessage)
at Microsoft.Crm.Sandbox.SandboxWorker.<>c__DisplayClass3_0.<Execute>b__0()</OriginalException>
<TraceText>
[INF] - [08/10/2020 08:49:19.791 AM] - plugin [PreCommitPlugin] invoked with the message of [InternalPipeline] for target [Microsoft.Xrm.Sdk.OrganizationRequestCollection].
[INF] - [08/10/2020 08:49:19.806 AM] - Tag:
[INF] - [08/10/2020 08:49:19.806 AM] - TransactionStatus: InProgress
[INF] - [08/10/2020 08:49:19.806 AM] - TransactionId: 1240728373
[INF] - [08/10/2020 08:49:19.822 AM] - Delete of [contact:ce02e53a-44d2-ea11-a812-000d3a38a16c] with depth of 1
[INF] - [08/10/2020 08:49:19.822 AM] - Retrieving runtime configuration records for [1] unique entities
[INF] - [08/10/2020 08:49:19.885 AM] - 2 runtime configuration records are retrieved
[INF] - [08/10/2020 08:49:19.885 AM] - {[contact:ce02e53a-44d2-ea11-a812-000d3a38a16c:0],[(0, 1, Delete)],[customertypecode,mobilephone,merged,gendercode,territorycode,haschildrencode,preferredappointmenttimecode,msdyn_contactfor,msdyn_orgchangestatus,isbackofficecustomer,msdyn_language,lastname,donotpostalmail,marketingonly,donotphone,educationcode,msdyn_vendorcreatedbyworkflow,msdyn_contactforvendor,customersizecode,firstname,msdyn_isvendor,yomifullname,donotemail,fullname,msdyn_gdproptout,msdyn_partynumber,donotsendmm,donotfax,msdyn_sellable,leadsourcecode,msdyn_contactpersonid,creditonhold,telephone1,msdyn_company,preferredcontactmethodcode,donotbulkemail,familystatuscode,followemail,shippingmethodcode,modifiedbyyominame,donotbulkpostalmail,createdbyyominame,owningteam,parentcustomerid,contactid,participatesinworkflow]}
[INF] - [08/10/2020 08:49:20.431 AM] - Retrieving current OrganizationDetail for CRM environment
[INF] - [08/10/2020 08:49:20.464 AM] - OrganizationId: 2a431e5d-c301-453f-a3d3-c5f7e6b07d30, FriendlyName: Test-CE. EnironmentId: 51060505-5e56-45d6-97fc-da4fdd02d65b, Geo: EMEA, UniqueName: orgf4f63c9a
[INF] - [08/10/2020 08:49:20.464 AM] - AxApiVersion: 12
[INF] - [08/10/2020 08:49:20.494 AM] - Building transaction payload
[INF] - [08/10/2020 08:49:20.494 AM] - Adding new secure config to Cache
[INF] - [08/10/2020 08:49:20.509 AM] - source filter: ((msdyn_contactfor eq 'Customer') and (msdyn_sellable eq 'False')) and (msdyn_contactpersonid ne '')
[INF] - [08/10/2020 08:49:20.509 AM] - return value from filter: True
[INF] - [08/10/2020 08:49:20.509 AM] - Build Data Payload for Entity - contact
[INF] - [08/10/2020 08:49:20.525 AM] - Destination Legal Entity : [:msdyn_company] -> contact.DMC:9c6df90f-76eb-4355-a632-4592f2517d8b -> DMC:9c6df90f-76eb-4355-a632-4592f2517d8b
[INF] - [08/10/2020 08:49:20.541 AM] - LookupField = {parentcustomerid.Account(accountnumber).Contact(msdyn_contactpersonid)}, Reference = {/account(15239284-41d2-ea11-a812-000d3a38a16c)}, Requested Attributes = {accountnumber}
</TraceText>
</OrganizationServiceFault>
The CRM is a sandbox environments, so i can't do a error log of this enviroment, isn't it?
Otherwise is there a doc to turn the error log on and get them reports which you need?
Thank you very much.
Best greetings,
Philipp
Hello,
CRM is looking for a record that does not exist. You can see that specifically, CRM is looking for an Account record with the ID of an empty-GUID
Could you please share the error logs so that we can get more information on the error.
Regards,
Tina
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