Skip to main content

Notifications

Announcements

No record found.

Dynamics 365 Community / Forums / Sales forum / Cant close or deactiva...
Sales forum
Suggested answer

Cant close or deactivate a sequence.

Posted on by

Hi All, I Can't close or deactivate a sequence.

"There was an error calculating dependencies for this component. Missing component id {0}"

Anyone know how I can fix this please and be able to remove?

Jason

  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: Cant close or deactivate a sequence.

    Hi jasonkann,

    According to the following link, this error occurs if your sequence is migrated from another environment:

    https://learn.microsoft.com/en-us/troubleshoot/dynamics-365/sales/an-error-calculating-dependencies

    Please check that your migration steps are correct:

    https://learn.microsoft.com/en-us/dynamics365/sales/migrate-sequence

    If your queue was created in this environment.
    Normally, when you delete an active sequence, the records that were connected with the sequence will be disconnected from it.

    Please check if the sequence has some custom connections or custom mappings established with other entities.

Helpful resources

Quick Links

Dynamics 365 Community Update – Sep 9th

Welcome to the next edition of the Community Platform Update. This is a weekly…

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,246 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,041 Super User 2024 Season 2

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans