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Customer experience | Sales, Customer Insights,...
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Data encryption for SSN field while storing into CRM online

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Posted on by 20

Hi,

We want to protect the PI data, please clarify below questions which are related to Data Encryption for CRM online.

Is there any Out of Box feature to encrypt SSN field data while storing  into Dynamics CRM 365 online?

If there is no OOB feature support, is there any Addon/tool?

What is the best way to protect this PI data using custom code?

Really do we need to encrypt this or  Dynamics CRM 365 online system itself will protect this PI data?

Thanks in Advance!

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  • Suggested answer
    TylerS.Dev Profile Picture
    729 on at

    There is no OOB feature currently, there are some encrypted OOB field but no OOB feature for custom fields.  You will have to write plugins that encryipt the data on save and decrypt the field when retrieved by form, there is an existing discussion on this

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/200914/encryption-of-custom-fields-in-crm-2016-online

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