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Microsoft Dynamics AX (Archived)

Credit the credit note (so debit note)

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Posted on by Microsoft Employee

Hi,

I created a credit note in AX 2012, by creating a manual sales order and pressing button 'create credit note'.     I completed this credit note.

Last week I created a debit note by creating a new sales order and pressing the 'create credit note' button and selected the credit note. The credit note was in the list of invoiced sales orders and I completed this debit note/re-invoice (by doing a credit of the credit note).

Last week when I tried this, there was one day in between the credit note and debit note.

Today I tried to do the same process, but now creating the debit note right after completing the credit note.

This time the credit note is not available to select in the 'create credit note- list'.

Does anyone know if I always have to wait a day to create a debit note like this? Or is there a way to get the credit note (I just created) in the 'create credit note- list' (available for crediting) ?

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  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Credit the credit note (so debit note)

    Solved.

    Crediting a credit note is only possible when the credit note contain at least one debit line.

    If the credit note only contains debit lines, you cannot create a re-invoice by crediting a credit note.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Credit the credit note (so debit note)

    Dear Kaled,

    Thanks for your reply.

    Do you know which parameter I should check?

    I already applied "credit note as correction" parameter (path: Accounts payable->Setup->parameters->Invoice).

    And I already applied "correction" parameter (path: General ledger->setup->parameters->Ledger->accounting rules).

    Regards,

  • Khaled Alloud Profile Picture
    Khaled Alloud 3,658 on at
    RE: Credit the credit note (so debit note)

    Dear Many_vO,

    You do not have to wait for 1 day to process the credit/debit note. there should be another parameter to check.

    Regards,

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