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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / AX issued SO credit no...
Microsoft Dynamics AX (Archived)

AX issued SO credit notes with 0 invoice amount and 0 quantity

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Posted on by Masil Oumedjbeur 105

Greetings,

Past data shows hundreds of SO credit note lines generated with value 0 as invoice amount and 0 quantity, all invoiced on the same day. We were not able to see what could have been the cause of it but would like to know if there is any setup we are missing to avoid it from happening in the future.

 

Any thoughts or has anyone ever come accross this issue?

 

Regards.

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I have the same question (0)
  • dolee Profile Picture
    dolee 11,279 on at

    A SO line with 0 qty and amount would not be picked up by the invoice process I think.... could this be a bug introduced from some modification?

  • Masil Oumedjbeur Profile Picture
    Masil Oumedjbeur 105 on at

    Thanks, the SO actually shows 2 item lines; one with Qty = 1 and the other with Qty = -1

    Then CustInvoiceJour table shows CN with Qty = 0  and InvoiceAmount = 0 for the same SO. Would this indicate anything particular that happened that day?

    Regards,

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