Individual User Activity Report

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Posted on by Community Member

Is there anyway to run a report on Activity/Usage per individual? We want to do evaluations on whom is using the program and how much they are using it in our annual review.

Any suggestions appreciated.

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Karth on at

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There's no OOB report available. You can configure a dashboard to show user adoption. Below are some of the links which might fill you in with more information

blog.customereffective.com/.../surfacing-user-adoption-with-dashboards-in-microsoft-dynamics-crm-2011-part-2.html

www.powerobjects.com/.../tracking-crm-user-adoption-made-easy

www.magnetismsolutions.co.nz/.../measure-user-adoption-of-crm

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Inogic 703 on at

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Hi VictoriaW,

There is no OOB functionality to run a report on Activity/Usage per individual but you can use User Adoption Monitor tool to fulfill your requirements.

Thanks!

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Community Member on at

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Hi Victoria,

Any idea to which other versions CRM we can use this solution? I work in crm 2013 onpremise.

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