Hi,
We are using Microsoft Customer Insights and would like to track the page visitors on a specific landing page.
We implemented Google Tag Manager within our website. We linked this to Customer Insights using the "web tracking" code. Finally, we created a tag within GTM to track whether any of our contacts or leads visited a specific landing page. To see the output we created a journey using the "Marketing website visited".
When I review the output I can see that this journey is only partially working. I can see that some people visited the landing page and fired the tag, but when I test this myself or a colleague we don't see these results in the journey. So we think it is not collecting the data from all the visitors on the landing page.
We have already checked the cookies and consent, and because we are receiving some data from GTM this should be right. But the strange thing is that it is working partially.
Do any of you have any ideas about how this is possible or how to solve it?
Thank you very much in advance for your help.
Kind regards,
Sven Pardijs
