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MS Flow is not working when trying to update a record in d365FO.

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Posted on by muttakin

Hello Everyone,

I have created a flow to update an entity in d365 operations but my flow is failing with a 404 status.(NotFound.) Just to be sure i used a get record action to if if the record exist or not. I can retrieve the record as well as delete the record. I can also insert a new record in the entity. I am only getting this error while trying to update a record. Below is the detai body of the response. Can anyone help me with what am i doing wrong? Thanks in Advance.

{
  "status": 404,
  "message": "NotFound\r\nclientRequestId: 1079a023-7612-4215-8621-4ed8f7e1519e",
  "error": {
    "message": "NotFound"
  },
  "source": "vss-dev32a0275f4649f31a1devaos.cloudax.dynamics.com",
  "errors": []
}

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Rahul Mohta 21,032 on at

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which version of D365FO is being used and which data entity

is authentication part all good?

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muttakin 95 on at

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I am using Microsoft Dynamics 365 for Finance and Operations (10.0.9) Platform: Update 33.

Data Entity: EcoResProductAttributeEnumerationValueTypeEntity

I am not sure about the authentication. Where can i check it? It is working gor get,delete,insert. i am using the same configuration. doesn't that mean authentication part is alright?

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André Arnaud de Cal... 301,109 Super User 2025 Season 2 on at

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Hi Muttakin,

You have not provided information how you filled the parameters on the update action in Microsoft Power Automate. Have a look at my blog which explains how to find the key field for a table and also ensure that the default company of your user account is the same as in the company you try to update the record: dynamicspedia.com/.../

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Ludwig Reinhard Microsoft Employee on at

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Hello muttakin,

I currently have a similar issue.

Are you running this on a tier 1 or tier 2 environment?

In my case things work fine on a tier 1 system but not on a MS maintained tier2 one.

Wonder if you can replicate this issue similarly in a tier1/2 system.

Would be great if you could keep us updated.

Many thanks and best regards,

Ludwig

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muttakin 95 on at

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Hello Ludwig,

I am facing this problem both on Tire 1 and Tire 2 environment. Still no idea why am i getting this only for Update action.

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muttakin 95 on at

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Hello André

I have gone through your blog. But i thing the table i am trying to access is not company specific. I dont see any DataAreaId field in the options. Please take a look at the following image

Do you have any suggestion?

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André Arnaud de Cal... 301,109 Super User 2025 Season 2 on at

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Hi Muttakin,

This entity is indeed global and does not have the DataAreaId. Have you checked if the Object ID is correct? Are these the fields defining the primary entity key for this entity?

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muttakin 95 on at

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Yes Andre. Those are fields that composes the primary key. Please not that I tried to get the record with the same key value and it can retrieve the record perfectly. It's just when I try to update it, I am getting the error.

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Ludwig Reinhard Microsoft Employee on at

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Hello muttakin,

I would recommend opening a support case with MS.

Let them have a look at this issue especially for your tier 2 machine.

Would be great if you could keep us updated how things are going because you are currently not the only one that has such an issue.

The community would certainly benefit from any feedback provided.

Many thanks and best regards,

Ludwig

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André Arnaud de Cal... 301,109 Super User 2025 Season 2 on at

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Hi Muttakin,

I do fully agree with Ludwig to create a support incident for this. Have you also tried if you get an error when you are using the data management features using this entity? If it also gives an error, you might get a more detailed error or better insights what it is causing it.

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