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Finance | Project Operations, Human Resources, ...
Answered

Cancel or Void a Free Text Invoice

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Posted on by 618
Hello experts,
 
We have some Customer Free Text Invoices that have been posted but these Invoices are sitting in an 'Unsettled' state
We would like to Cancel or Void these FTIs
 
Below screenshot, I don't see a 'Cancel' button (maybe its a Customization at our end)
 
Please let me know if there is a way to Cancel or Void an Invoice
 
Thank you
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  • Verified answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,625 Super User 2025 Season 2 on at
    The option to Cancel an FTI is enabled via License configuration.  You'll need a technical resource who can put F&O in Maintenance mode to activate this option.  Once activated, the 'Correct' button will appear in the FTI form.
     
  • SV-18061727-0 Profile Picture
    618 on at
    Thank you for your help

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