Access Denied permission issue when I tries to email a lead

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Posted on by CRM Develope

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Hi All,

Any idea why getting this message when I tries to email a lead? (Access Denied)

Thanks!

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Adrian Begovich 1,027 Moderator on at

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RE: Access Denied permission issue when I tries to email a lead

Hi CRM Develope,

On the error message click the Download Log File button and post the log here. We will use that information to tell you what privileges are missing.

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CRM Develope 894 on at

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RE: Access Denied permission issue when I tries to email a lead

Hi Jon Atli,

Thank you for your prompt reply,I can't open your useful link.

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CRM Develope 894 on at

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RE: Access Denied permission issue when I tries to email a lead

Hi Goutam Das,
Thank you for your prompt reply, I’m unable to reply to a lead.when I tries to email a lead.please give me information for which role missing for that.

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Adrian Begovich 1,027 Moderator on at

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RE: Access Denied permission issue when I tries to email a lead

Hi CRM Develope,

You are getting this error message because you have not been assigned enough privileges to email a lead.

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Arun Vinoth 11,615 Moderator on at

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RE: Access Denied permission issue when I tries to email a lead

Click “Download Log file” button & open the downloaded log file which will clearly says what error is.

For example, privileges like Create or AppendTo with associated entity may be missing.

community.dynamics.com/.../access-is-denied-how-to-identify-and-fix-a-security-role-issue

Check this thread to see if it’s related to a known issue with legacy form rendering.

community.dynamics.com/.../169219

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Community Member on at

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RE: Access Denied permission issue when I tries to email a lead

Hi,
Take a look at this link https://www.powerobjects.com/2015/02/13/access-denied-identify-fix-security-role-issue/

It should help you identify what privilege is missing for you to accomplish this task

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gdas 50,091 Moderator on at

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RE: Access Denied permission issue when I tries to email a lead

Hi,

Do you have sufficient access to create a lead ? Could you check with different security role.

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