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Finance | Project Operations, Human Resources, ...
Answered

Intercompany sales order - 'credit adjustment note'

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Posted on by 10

Trying to do a intercompany credit adjustment note. If I click on the sales order the 'credit adjustment note' is greyed out.

However, if I click on a open sales order I can click on 'credit adjustment note' and select the sales order and invoice I want to credit.

But then I get the below error:

The quantity being returned is greater than what can be covered by the return lot.
The total invoiced quantity for the order: 2.00.
The quantity already credited: -0.00.
The quantity available for crediting: 2.00.
I have the same question (0)
  • Suggested answer
    saurabh bharti Profile Picture
    15,039 Moderator on at

    Can you try creating a new order for selected customer , then on use credit note option to generate lines?

  • KellieM Profile Picture
    10 on at

    Thanks for your suggestion. I don't want to create a new order, I'm wanting a solution to edit the current order - whether that's editing the posted invoice or creating a 'credit adjustment note' then creating a new (correct) invoice. 

  • Suggested answer
    saurabh bharti Profile Picture
    15,039 Moderator on at

    I don't this so that's possible... others may suggest

  • Verified answer
    Lachie Profile Picture
    100 on at

    Can be credited from the PO side of the transaction. Using the "copy from journal" selection under the purchase order tab. Just need to ensure that the invert sign is ticked.

  • KellieM Profile Picture
    10 on at

    Amazing, thanks Lachie! Really appreciate the timely feedback

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