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Microsoft Dynamics AX (Archived)

Subscription Sales Orders?

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Does anyone know any additional information or know where to get information for subscription sales orders?

So far all I know about them is they go back to Open when they are Invoiced. Testing has concluded the same thing. I want to know if there is any way to make logic around the orders and how to manage them.

1. Considering subscription orders are always open after invoicing, how are these orders finalized? Is the only way to stop these orders from constantly being open by cancelling each individual line to make the order cancelled?

2. Is there a way to make the expected ship date a recurring lead date in the future? Is there a setting anywhere that can specify this in any way (by customer/warehouse/item ect)? While testing, when the order was invoiced and returned to an open status, the same requested ship and delivery dates were on the order.

3. Is there a way to date bound the amount of time the subscription should stay open?

Any information would be much appreciated

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I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi MyriamP,

    AX has a subscription feature linked to the service & project module (see e.g. technet.microsoft.com/.../aa496972.aspx). If you are not using those modules you can probably try using recurring free text invoices (technet.microsoft.com/.../hh227473.aspx).

    Hope this helps,

    Ludwig

  • Sagar Suman Profile Picture
    6,550 Super User 2025 Season 2 on at

    HI,

    I am facing the same issue. We want to  specify that the subscription order is for 12 months. So it means that we want that only 12 times that order should be processed and after that it should be stopped for further packing slip postings.

    How do we achieve this.

    Any  help will be appreciated.

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