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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Customer Service Tool
Service | Customer Service, Contact Center, Fie...
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Customer Service Tool

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Posted on by S.Gebhardt 5

Hello,

my company wants to digitize the customer service department and needs a function that digitally records the number of customer feedbacks. This should be shown per month.
Does this function exist in Dynamics 365?

Thank you very much in advance.
S.Gebhardt

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 1,019 Super User 2025 Season 1 on at
    RE: Customer Service Tool

    Hi S.Gebhardt,

    This can be done with Dynamics 365 Customer Voice.

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