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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / SaveAndClose button in...
Microsoft Dynamics CRM (Archived)

SaveAndClose button in Dynamics365

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Posted on by ARIFNIIT 1,391

Hi All,

Recently I upgraded dynamics crm2015(on-Premise) to dynamics365(on-Premise version 8.2.2.112). SaveAndClose button is not working for all entities .

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  • ARIFNIIT Profile Picture
    ARIFNIIT 1,391 on at
    RE: SaveAndClose button in Dynamics365

    Yes, I already raise a ticket. I know may be it will remove in next release

  • Community Member Profile Picture
    Community Member on at
    RE: SaveAndClose button in Dynamics365

    Glad it helps. But its a temporary solution and I would still suggest that we need to get it working with Legacy forms turned OFF as Legacy forms may be removed in some future version.

    Also, Legacy forms has old form rendering which is prone to performance issues.

    If the buttons are not customized, open a MS Support ticket to have it checked.

    If customized, check associated Jscripts of that button for compatibility issues.

    Some Articles on it,

    community.dynamics.com/.../microsoft-dynamics-crm-2015-2016-and-365-legacy-form-rendering

    nishantrana.me/.../legacy-form-rendering-vs-new-form-rendering-turbo-forms-in-dynamics-365

    It was announced to be deprecated in 2016 update 1 (8.1) but as of now its available in 9.0.

    blogs.msdn.microsoft.com/.../deprecation-announcements-with-dynamics-crm-online-2016-update-1-and-microsoft-dynamics-crm-2016-service-pack-1

    -Aamer

  • Verified answer
    ARIFNIIT Profile Picture
    ARIFNIIT 1,391 on at
    RE: SaveAndClose button in Dynamics365

    Issues solve when on Legacy Form. thanks to all of you

  • Verified answer
    Community Member Profile Picture
    Community Member on at
    RE: SaveAndClose button in Dynamics365

    I have seen it happen with browser related issues. Please try basic browser level trooubleshooting.

    Also, under system settings - check if turning on "Legacy Form Rendering" helps with it.

  • ARIFNIIT Profile Picture
    ARIFNIIT 1,391 on at
    RE: SaveAndClose button in Dynamics365

    No error. Button is not triggering any event.

  • Community Member Profile Picture
    Community Member on at
    RE: SaveAndClose button in Dynamics365

    Any Error in UI or tracing?

  • Suggested answer
    ARIFNIIT Profile Picture
    ARIFNIIT 1,391 on at
    RE: SaveAndClose button in Dynamics365

    All forms for every entity(system and custom)

  • Mick_4711 Profile Picture
    Mick_4711 552 on at
    RE: SaveAndClose button in Dynamics365

    Hi Mohammad,

    not for all entities or not for all forms?

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