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Microsoft Dynamics CRM (Archived)

SaveAndClose button in Dynamics365

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Posted on by 1,391

Hi All,

Recently I upgraded dynamics crm2015(on-Premise) to dynamics365(on-Premise version 8.2.2.112). SaveAndClose button is not working for all entities .

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I have the same question (0)
  • Mick_4711 Profile Picture
    552 on at

    Hi Mohammad,

    not for all entities or not for all forms?

  • Suggested answer
    ARIFNIIT Profile Picture
    1,391 on at

    All forms for every entity(system and custom)

  • Community Member Profile Picture
    on at

    Any Error in UI or tracing?

  • ARIFNIIT Profile Picture
    1,391 on at

    No error. Button is not triggering any event.

  • Verified answer
    Community Member Profile Picture
    on at

    I have seen it happen with browser related issues. Please try basic browser level trooubleshooting.

    Also, under system settings - check if turning on "Legacy Form Rendering" helps with it.

  • Verified answer
    ARIFNIIT Profile Picture
    1,391 on at

    Issues solve when on Legacy Form. thanks to all of you

  • Community Member Profile Picture
    on at

    Glad it helps. But its a temporary solution and I would still suggest that we need to get it working with Legacy forms turned OFF as Legacy forms may be removed in some future version.

    Also, Legacy forms has old form rendering which is prone to performance issues.

    If the buttons are not customized, open a MS Support ticket to have it checked.

    If customized, check associated Jscripts of that button for compatibility issues.

    Some Articles on it,

    community.dynamics.com/.../microsoft-dynamics-crm-2015-2016-and-365-legacy-form-rendering

    nishantrana.me/.../legacy-form-rendering-vs-new-form-rendering-turbo-forms-in-dynamics-365

    It was announced to be deprecated in 2016 update 1 (8.1) but as of now its available in 9.0.

    blogs.msdn.microsoft.com/.../deprecation-announcements-with-dynamics-crm-online-2016-update-1-and-microsoft-dynamics-crm-2016-service-pack-1

    -Aamer

  • ARIFNIIT Profile Picture
    1,391 on at

    Yes, I already raise a ticket. I know may be it will remove in next release

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