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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Inventory dimension Wa...
Microsoft Dynamics AX (Archived)

Inventory dimension Warehouse is mandatory when invoicing return order

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Posted on by Berthil 204

Hi,

When trying to invoice a return order it crashes on the one item it contains with the following error: Inventory dimension Warehouse is mandatory and must consequently be specified.

I am trying to invoice the return order by packing slip. The booked packing slip contains the line I'm trying to invoice and it's booked to a Warehouse and a Location. I have cross-checked the Inventdimid with the one on the SalesLine and these match. Also when pulling up the "Posting Invoice" form and navigating to the "Lines" tab the Warehouse and Location are taken over from the packing slip. Everything seems in order I guess.. But it won't invoice my return order.

Does anybody have a clue why I can't invoice this order? 

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I have the same question (0)
  • Guy Terry Profile Picture
    Guy Terry 28,940 Moderator on at

    Wondering if it is something to do with AX trying to scrap the item. What disposition code has been used on the line that errors?

  • Berthil Profile Picture
    Berthil 204 on at

    Hi Guy,

    The Return Order has been processed with the disposition code 'destroyed' which has the action 'Scrap' linked to it. So I think you are in the right direction. Any idea why this can cause an issue trying to invoice?

  • Verified answer
    Guy Terry Profile Picture
    Guy Terry 28,940 Moderator on at

    Hi Berthil,

    For some hideous legacy reason, the Return order 'scrap' functionality uses a Quarantine order to scrap the inventory.

    For this to work, I think you need to create a new Warehouse of type 'Quarantine', and give it a dummy default receipt and issue location (which means also creating a dummy Aisle).

    Then set this as the Quarantine warehouse on the warehouse which you returned the items into.

  • Pravasti AK Profile Picture
    Pravasti AK 2,985 on at

    Hi,

    Go to Released products >> manage inventory for the new item

    then site specific order settings and add the site and sales warehouse.

  • Suggested answer
    Berthil Profile Picture
    Berthil 204 on at

    Hi Guy,

    Normal return orders process fine these are booked into our default warehouse. The difference with this return order is that it's booked into a different warehouse let's call this warehouse 'REPAIR' .

    I have reviewed the warehouse settings of our warehouse 'REPAIR'  and noticed that this warehouse unlike our default warehouse has no Quarantine magazine selected.

    I reproduced the issue in our test environment and this seems to work. The order has successfully been invoiced.

    Thanks Guy!

  • Berthil Profile Picture
    Berthil 204 on at

    Edit* I setup a Quarantaine warehouse for our 'REPAIR'  warehouse. This fixed the issue.

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