personalization email - dynamic content

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Posted on by slx

386

Looking to include a content as below

<p>You have purchased:</p> <ul>

</ul>

Instead of this.name my field is

this.contactid

How can I display the fullname of the contact id instead of GUID ?

thank you

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Answers (3)

Verified answer

Leah Ju Microsoft Employee on at

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RE: personalization email - dynamic content

Hi slx,

For the issue, i would suggest you create a support ticket for professional assistance:

https://admin.powerplatform.microsoft.com/support

And you can click 'Yes' to mark the answer as verified if my answer is helpful.

Thanks in advance!:)
slx 386 on at

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RE: personalization email - dynamic content

thank you, I got the same issue, I was hoping for an workaround from more experienced user

let me know how to mark the answer as verified
Verified answer

Leah Ju Microsoft Employee on at

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RE: personalization email - dynamic content

Hi slx,

It seems that you can't extract child contacts fullname based on parent contact, error will be shown after checking content:

You just can get parent contact's fullname based on child contact.
slx 386 on at

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RE: personalization email - dynamic content

Thank you, this is what was found out initially (that guids are included but no lookup name) but I though there is any workaround that I could use (the personalisation feature although interesting it's not very useful due to many constraints depth 1 for relationships, no name/guid)

Do you know if on a parental relationship as contact - parent_contactid can 'fullname' of the children be extracted ?

example

contact A

parent null

email email@test

contact B

parent contact A

no email

contact C

parent contact A

no email

segment/email created for contact A, looking to get children full names

kind regards

slx
Suggested answer

Leah Ju Microsoft Employee on at

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RE: personalization email - dynamic content

Hi slx,

Unfortunately, you can't show the lookup Name directly.

Also, you can't get name through the guid indirectly in dynamic content of marketing email:

You can have, at most, two hops (periods) in your field expressions.

The system only supports two levels of the relationship but the information you want to get is the third level of a relationship(Contact > Product > other entity related to product).
slx 386 on at

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RE: personalization email - dynamic content

Hi Leah

Thank you for example, it is exactly the issue I am dealing with.

Is there any way to show the lookup Name instead of the Id/Guid ?

As per product name "Product X" instead of guid

Thank you

slx
Verified answer

Leah Ju Microsoft Employee on at

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RE: personalization email - dynamic content

Hi slx,

For-each loops let you step through a collection of records that are related to a specific current record.

For the example code, you provide a list of all products associated with a given contact.

If you want to get the contact full name, you can use the following code directly without For-each loops:

{{contact.fullname}}

There are no need to list contact related to these products in the For-each loops, because all contacts in the loop are same.

Result: