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Customer experience | Sales, Customer Insights,...
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Event Publish Status stuck in Going Live

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Posted on by 25
Hi,
 
We have a custom form on Event table. When we are using the OOB Event form we're able to set the publish status to Live but when using the custom form it's stuck on Going Live.
 
I did my research and based on my understanding, on click of /Go Live/ button, it calls an action which then calls a plugin that will set the publish status to Going Live.
 
Now, when the Publish Status is updated, two plugin will run. Below are the result from the plugins:
 
//
 
 
 
//
 
 
1st plugin screenshot
I checked the OOB plugin and it's checking if the publish status is equal to Going Live (100000005). The publish status of the Event is Going Live but the plugin is saying that the event target state is not valid for execution.
//
 
 
Additional context:
Outbound Marketing is not enabled on this environment but this environment was copied from an environment where Outbound Marketing is enabled.
 
I'd like to get some advice on where or what to check. I've been working on this bug for quite some time now and i'm also now stuck.
 
Thanks in advance.
 
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  • CU14010131-0 Profile Picture
    2 on at
    Did you ever resolve this issue?

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