web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested Answer

HTTP 400 Error when downloading large file from D365 portal

(0) ShareShare
ReportReport
Posted on by 10

We have a customer portal where files (zip, avi, etc) can be downloaded once a request is completed.  Our D365 environment is connected to our Sharepoint Online storage.  We are experiencing HTTP400 page isn't working contact the site owner error when the file being downloaded is larger than 1GB.  Any files smaller than this there is no problem at all and it downloads within minutes.  Once the file is at or larger than 1GB this error appears immediately once you click on the filename to start the download.  Any suggestions, ideas, if you have experienced this before would be greatly appreciated as we are stuck and customers are not happy with us.

Thanks!

I have the same question (0)
  • LeoAlt Profile Picture
    16,331 Moderator on at

    Hi Partner,

    I suggest that you could raise a ticket to Microsoft and let the engineer help you on server side.

    Regards,

    Leo

  • Suggested answer
    CRMJetty Profile Picture
    3,514 on at

    Hello,

    Pls refer this link,

    https://docs.microsoft.com/en-us/troubleshoot/iis/http-bad-request-response-kerberos

    I hope it helps,

    Thanks.

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the June Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
KristineRisberg Profile Picture

KristineRisberg 37

#2
11manish Profile Picture

11manish 33

#3
Manoj - ManoVerse Profile Picture

Manoj - ManoVerse 21 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans