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Dynamics 365 Community / Forums / Finance forum / Unable to start trace
Finance forum

Unable to start trace

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Posted on by Ashwin Jugurnauth 411

Hello everyone, 

I have an issue when starting trace. I am getting the following error message : Unable to start trace: Unable to capture trace for providers ''. EtlFile located at 'C:\Users\TESTC2020AXSvc\AppData\Local\Temp\toto.etl'. Error: 'The path is not of a legal form.'. Can anybody help me out ? Do I have to create the trace file prior to starting the trace ? 

7633.Capture.PNG

Thanks :) 

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  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    You must have a trace to download.

    Traces can be opened via form "Captured Traces" alternatively you can also view them using the URL

    ?cmp=USMF&mi=Systablebrowser&tablename=SysTracingTable

  • MATTGUO Profile Picture
    MATTGUO 22,353 Moderator on at

    Hi Ashwin,

    Has the user been assigned the "System tracing user" role?

    It seems that the PC user does not have permission for this path.

    You can try to set the permission of this path for everyone.

  • Ashwin Jugurnauth Profile Picture
    Ashwin Jugurnauth 411 on at

    Hello,

    I was logged in as sys admin + sys tracing user using the AOS service account. Still the same message :(

    Regards,

    Ashwin

  • Verified answer
    Ammar Salah Profile Picture
    Ammar Salah 150 on at

    The Trace function is still not yet implemented for On-premise! check below

    https://docs.microsoft.com/en-us/dynamics365/unified-operations/fin-and-ops/get-started/features-not-implemented-on-prem

    Fortunately, you still have a workaround:

    1.Open the AX client and then click on the “smiley face” in the top right corner – get a print screen from here and also take note of the AOS that you are getting connected to

    2.Acces this specific AOS and then follow the procedure described here https://blogs.msdn.microsoft.com/axsupport/2017/11/15/collect-dynamics-365-for-finance-and-operations-event-traces-with-windows-performance-monitor/ - you should log in with a user that has Admin rights on this machine

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