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Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Expense Journal Excel Add in Issue

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Posted on by 24

Hi

Hoping someone can help with this issue

We have one user who suddenly can't edit project expense journals in Excel.  She was able to do this previously.  When she opens this journal type in the excel add in (using 'open in excel') no data loads, but we are not sure why it doesn't connect.  We have tried pressing refresh, opening and reopening, creating a new journal.

The user is still able to open other journal types in the excel add in, and other users are still able to open the project expense journal in the add in ...

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I have the same question (0)
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    301,035 Super User 2025 Season 2 on at

    Hi RachaelHa,

    Was something change in security permissions for this user or the roles she is assigned to? As other users are not having the issue, check if she still has all security roles assigned which she had before.

  • RachaelHa Profile Picture
    24 on at

    Hi, her access is still fine I'm afraid.

  • Community member Profile Picture
    2 on at
    Hi, did you figure this out?
  • Suggested answer
    saurabh bharti Profile Picture
    15,039 Moderator on at
    Hi,
     
    Can you please check if this user has personalised view ?

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