Finance | Project Operations, Human Resources, ...

Expense Journal Excel Add in Issue

(0) Share

Report

Posted on by RachaelHa

Hoping someone can help with this issue

We have one user who suddenly can't edit project expense journals in Excel. She was able to do this previously. When she opens this journal type in the excel add in (using 'open in excel') no data loads, but we are not sure why it doesn't connect. We have tried pressing refresh, opening and reopening, creating a new journal.

The user is still able to open other journal types in the excel add in, and other users are still able to open the project expense journal in the add in ...

All responses (4)

Answers (0)

Suggested answer

saurabh bharti 15,029 Super User 2024 Season 2 on at

Like (0)

Report

Expense Journal Excel Add in Issue

Hi,

Can you please check if this user has personalised view ?
Community member 2 on at

Like (0)

Report

Expense Journal Excel Add in Issue

Hi, did you figure this out?
RachaelHa 24 on at

Like (0)

Report

RE: Expense Journal Excel Add in Issue

Hi, her access is still fine I'm afraid.
Suggested answer

André Arnaud de Cal... 291,622 Super User 2024 Season 2 on at

Like (0)

Report

RE: Expense Journal Excel Add in Issue

Hi RachaelHa,

Was something change in security permissions for this user or the roles she is assigned to? As other users are not having the issue, check if she still has all security roles assigned which she had before.