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How Can I edit Virtual agent name.

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Posted on by Furqan Majeed

When a virtual agent replies to any conversation, my bot displays the name "PROD_PowerVirtualChat_Agent_App_Registration" . which looks bad at UI level. Is there any way to rename it to "Virtual Agent" only.

Please respond. Thanks

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Furqan Majeed on at

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RE: How Can I edit Virtual agent name.

The link you sent me is just changing the name on canvas. I want to change the user name of the virtual bot to "Virtual bot" or "Virtual Assisstant" as mentioned in above screen shot. Please let me know if you can help.

Thanks
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Abdul Wahab 12,085 Moderator on at

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RE: How Can I edit Virtual agent name.

Hi Furqan,

This thread is having a similar issue and it has been marked as resolved. It would help to you.

Let me know if I can provide you with more details.

Thanks

Regards,

Abdul Wahab
Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
Direct/WhatsApp:+923323281237
E-mail: abdulwahabubit@outlook.com
Skype: abdul.wahabubit