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When a virtual agent replies to any conversation, my bot displays the name "PROD_PowerVirtualChat_Agent_App_Registration" . which looks bad at UI level. Is there any way to rename it to "Virtual Agent" only.
Please respond. Thanks
Hi Furqan,
This thread is having a similar issue and it has been marked as resolved. It would help to you.
Let me know if I can provide you with more details.
Thanks
Regards,
Abdul WahabPower Platform/Customer Engagement Developer/Lead/Solution Architecture/Project ManagerDirect/WhatsApp:+923323281237E-mail: abdulwahabubit@outlook.comSkype: abdul.wahabubit
The link you sent me is just changing the name on canvas. I want to change the user name of the virtual bot to "Virtual bot" or "Virtual Assisstant" as mentioned in above screen shot. Please let me know if you can help.
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