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Customer experience | Sales, Customer Insights,...
Answered

CRM view checkbox changed to radio button and no longer able to open in new window

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Posted on by 4,130

Have anyone recently noticed that changes in CRM Sales Pro online. 

Typically in any view user was able to select a record from the list and right click and open in a new window. 

Right to the view record list, it used to be a a checkbox column for selection, now changed to radio button.

this was a good feature where user can filter list of records and process one by one without losing the filter. now it's gone!

pastedimage1633465931702v1.png

I have the same question (0)
  • Verified answer
    Community Member Profile Picture
    on at

    Hi Alaa,

    Yes, it has changed from checkbox to radio before each records in the view now.

    And you can't open it with new window through right-clicking the checkbox to select option.

    But you can Ctrl + Left click to open in new tab & Shift + left click to open in new window.

    pastedimage1633486575934v1.png

  • Community Member Profile Picture
    on at

    Hi Partner,

    Can you click Yes under "Did this answer your question?" to close this thread if my answer is helpful.

     pastedimage1634111976549v1.png

    Thanks.

  • Suggested answer
    Alaa Ramadan Profile Picture
    4,130 on at

    Thank you Leah! it works.

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