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Customer experience | Sales, Customer Insights,...
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Incoming Email (queue.emailaddress), what's it for? What does it do?

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Posted on by 82

If I enter someone's email address and build a template that mails To: the queue, will the email go to that person?

I ask because I am looking for a way to make the workflow recipient maintainable within the data instead of at the customization/solution level.  Also would prefer not to need to go to an M365 admin to juggle group memberships.

  • Swift but Sincere Profile Picture
    82 on at
    RE: Incoming Email (queue.emailaddress), what's it for? What does it do?

    this learn.microsoft.com/.../configure-email-incoming-messages is designated for On-Prem.  What about Online?

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