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Dashboard - user access statistics

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Posted on by 70

Hello Techies,

We are on CRM 2015 onpremises.
We have implemented custom dashboards.
Is it possible to have statistics based on the user accessing the dashboards.
Is there any OOTB feature available for dashboard statistics?

I am aware of the table systemform that allows to list the available dashboards
select type,name,FormId,FormIdUnique from systemform where type = 0

And in the IIS log, I am able to identify the dashboards accessed using the log entry below
2021-08-09 09:27:56 10.236.76.162 GET /MYCRM/dashboards/dashboard.aspx dashboardId=%7bdf7aee59-3eb2-eb11-80f8-001dd8b831fe%7d&dashboardType=1030&pagemode=iframe+REQID:91c61d4e-dbca-4572-b3cb-58f3e7b1610f 443 MyDomain\MyUser10.118.116.76 Mozilla/5.0+(Windows+NT+10.0;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/92.0.4515.107+Safari/537.36 myserver/.../home_dashboards.aspx 200 0 0 218

Using the technical ids of the dashboard from the DB and the IIS logs, I can pull out some statistics and have data exported to Excel.
But it needs custom development and it is not real-time data. I have to create a SSIS job at the end of the day to get the required data and export to an Excel.

Awaiting your valuable inputs.
Any xRMToolbox plugin available for these statistics?

Thanks & Regards,
Clement

  • Clement-ALBERT Profile Picture
    Clement-ALBERT 70 on at
    RE: Dashboard - user access statistics

    Hello Gustavo,

    Many thanks for your input.

    We thought about Audit but we didnt find anything that allows auditing of access to dashboards.

    We want to have per-user access statistics for custom dashboards.

    Thanks & Regards,

    Clément

  • Suggested answer
    RE: Dashboard - user access statistics

    Hello Clement-Albert,

    Hope you are well.

    Would say you can use Audit User Access to monitor it:

    Audit user access (Developer Guide for Dynamics 365 Customer Engagement (on-premises)) | Microsoft Docs

    Regards,

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