Track Email Templates via Powerautomate

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Posted on by Jimmar Tangkia

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Hi Guys,

I am sending an email using an email template via powerautomate however it doesnt seem to have the option to track it (meaning i dont see whether the user has opened it or not) unlike when sending an email via powerautomate and having the following option set to true it does track it, Is there any way that i can see if the user has opened it? I can see that on the email template there is an open rate but its only as far as that. Nothing really specific. Thanks

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Jimmar Tangkia 155 on at

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RE: Track Email Templates via Powerautomate

Hi Nya,

Thanks for the suggestion. That option is already enabled as I can see that on emails not being sent using a template, however problem is I want that to show up as well on emails sent via email template. Emails that came from an email template are not being followed, hence I can only see open rate for those.
Nya 29,058 on at

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RE: Track Email Templates via Powerautomate

Hi,

You may consider to configure the Email Engagement feature to track the activities.