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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Microsoft Dynamics AX ...
Microsoft Dynamics AX (Archived)

Microsoft Dynamics AX Add-in for Microsoft Excel Error

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Posted on by Mattias Lindgren

Hi!,

After CU8 Update and kernel Update to 6.3.1000.601 ( App version 6.3.1000.309).

I Get an Error when starting Excel Addon on my RDP Server,

Office 2013 Professional Plus 15.0.4569.1506

I have tried the following,

1.Uninstallation of Office Tools --> removed the local folder "C:\Program Files (x86)\Microsoft Dynamics AX\60\Officeaddins" --> reboot --> Installation of Tools  -> same error.

2.Tryed this approach ,

http://ax2012exceldataimport.blogspot.se/2013/04/dynamics-ax-2012-excel-add-in-issues.html

Same error.

4.Installed the Office Tools on Another computer with Office 2010, and there it works fine.

So the issue is somewhere in the RDP server settings, and i guess one of the dll files are mismatched version but i just need to finnd out which one.

Help would be nice :)

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I have the same question (0)
  • Suggested answer
    Chandu Naresh Profile Picture
    Chandu Naresh 982 on at

    Check if this is due to version mismatch on the excel addin

  • Verified answer
    Mattias Lindgren Profile Picture
    Mattias Lindgren on at

    Solved it as follows,

    1.uninstalled the Office Addins --> reboot

    2.Downloaded and streamlined latest kernel in update folder " KB3023315".

    3.Reinstalled the Office tools.

    4. Worked!, thou i had to reactivate the com object in excel options.

    I found in latest hotfix the KB, 

    https://mbs2.microsoft.com/Knowledgebase/KBDisplay.aspx?scid=kb;en-us;3000503

    Not much of a explanation thou.

    3000503 2014-11-19 Dynamics AX 2012 R3 Issue with the Excel add-in when working on multiple environments

    Br,

    Mattias

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