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I have a user who is receiving the below error when trying to open the Sales Order view page. I imagine it wants him to enter a value for the Tax Group Code but it will not even let him open the order window for him to do so. Is there some missing setup with regards to the tax on either the item and/or customer? The Item card for the particular item has a Tax Group Code and the customer's tax area code is set up properly. I even unchecked "Tax Liable" on the customer card but it still gives us the error.
Hello Brian,
There is a known issue here that is already resolved (in the next update). To work around this problem go to create a new sales order, you will have to enter a customer to actually start a new sales order. Once you've done that you should be able to use the 'Previous' button at the top to navigate back to the Sales Order with a missing Tax Group Code and get it entered. Once you've done this you will be able to access the list again.
Thanks,
Chris
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