Personalized links not working in Test send

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Posted on by Élizabeth Côté

Hi!

We often do Test sends to our internal team to review the visual and the links of the emails we are creating. Recently the Personalized links (for the Company address and the Preference center url) are not working in the test sends. Have they ever worked in Real-Time marketing?

Thanks!

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Dynamics 365 Customer Insights - Journeys

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Vahid Ghafarpour 12,166 Super User 2025 Season 2 on at

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Did you use error check?

https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/email-check-golive#required-elements-how-to-pass-the-error-check

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Élizabeth Côté 36 on at

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Hi @VaHiX,

Yes, we passed the error check. We built a small segment and created consent for internal employees so that we could test the Address display and the preference url, that's our only way to test the dynamic content.

Thank you!

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