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Customer experience | Sales, Customer Insights,...
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Dynamics CRM + Customer Service Module +Display different subjects on Different Forms

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Posted on by 95

Hi All,

I have a subject tree as a case type on Case Entity

learn.microsoft.com/.../create-manage-subject-tree

I want to display different subject rows in different Forms.
Like Form1 will display 'Client Services' and Form 2 will display say 'Credit' & 'Default Subject'.

Is it possible to do that?
Or Is there a way to apply a view to this field?

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