web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Visibility Issue: Environment and Custom App Not Appearing in Power Apps Mobile

(0) ShareShare
ReportReport
Posted on by 10
Dear D365 Community,
I am currently facing an issue where the Environment and Custom App are not visible in Power Apps Mobile for a specific user. To provide context, I have assigned the Sales ReadOnly team a security role with permissions limited to reading contacts only. This team is exclusively comprised of the user facing this visibility challenge and is associated with the new business unit Sales Unit.
Furthermore, I have assigned this role to only one app in d365, namely the Sales app. On desktop, the user is able to see only the designated app, which is functioning as intended. However, the issue arises when using Power Apps Mobile, as the user is unable to see the app on their phone. Additionally, upon further investigation, it was observed that the user is unable to view the associated environment when accessing admin.powerapps.com.
I would greatly appreciate your assistance in determining if there might be any discrepancies in the security role or business unit workflow that could be contributing to this issue.
Thank you for your attention to this matter.
I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the June Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
11manish Profile Picture

11manish 52

#2
Manoj - ManoVerse Profile Picture

Manoj - ManoVerse 43 Super User 2026 Season 1

#3
Ayesha Wajahat Profile Picture

Ayesha Wajahat 14

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans