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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Omnichannel Insights K...
Service | Customer Service, Contact Center, Fie...
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Omnichannel Insights KPI reference

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Posted on by David Rumel

Hello everyone,

I have seen that using an API it is possible to write data from the Intraday Insight to an Excel CSV file. Where can I find it and how can it be implemented?

David

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