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Finance | Project Operations, Human Resources, ...
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X++ Exception: The workflow system could not access the business document data. Report this issue to your system administrator.

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Posted on by 12

I would  really appreciate your assistance on a very urgent matter which should be a common problem. I have tried looking at several articles in the Dynamics Community relating to my issue however could not find the answer that works for me. Let me explain:

I have created a custom workflow type along with all the files that go along with it including the Event handlers, Workflow tasks, Menu Items, Query. All are related to the HCMRecruitingRequest table. I have ran this workflow within the VHD Dev Environment and if the user that the workflow item is assigning a task to has System Admin privileges then it works otherwise it throws this error 

X++ Exception: The workflow system could not access the business document data. Report this issue to your system administrator.

However if I assign Sys Admin role it works which is fine however when I deploy this package to the Demo environment no matter what permissions the user has even SysAdmin it still throws the insufficient permissions error:

X++ Exception: The workflow system could not access the business document data. Report this issue to your system administrator

I would really appreciate if you could answer 2 questions for me:

1. Why when deployed to Demo does it not work even for System Admin role?

2. How do I find out the exact permissions required to assign a workflow task to a user without giving sysadmin role.

I am a beginner Dynamics Developer so please provide as much detail as possible. 

Thanks

  • Parag Chapre Profile Picture
    Parag Chapre 12,248 Most Valuable Professional on at
    RE: X++ Exception: The workflow system could not access the business document data. Report this issue to your system administrator.

    Hi Snehal,

    Do you still need help with this issue?

    What approach are you taking?

  • Snehalb247 Profile Picture
    Snehalb247 12 on at
    RE: X++ Exception: The workflow system could not access the business document data. Report this issue to your system administrator.

    Hi Komi, 

    Unfortunately not, I did not get much responses from anyone. We have decided to take a different approach which was unfortunate.

  • Komi Siabi Profile Picture
    Komi Siabi 12,772 Most Valuable Professional on at
    RE: X++ Exception: The workflow system could not access the business document data. Report this issue to your system administrator.

    Hello Snehalb247,

    Have you been able to resolve the error here?

  • huijij Profile Picture
    huijij 19,811 on at
    RE: X++ Exception: The workflow system could not access the business document data. Report this issue to your system administrator.

    Hi Snehalb247,

    Have you ever debugged with data from a Demo environment?

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