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Customer experience | Sales, Customer Insights,...
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Dynamics 365 CRM Onprem Upgrade Issue - Error during 9.0 to 9.1 Upgrade

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Hello, 
 
We are in the process of upgrading our Dynamics 365 CRM Onprem from version 9.0 to 9.1. The upgrade itself went smoothly; we've two organization one of them we manage to upgrade without any problem, however, we encountered an issue while attempting to upgrade one of the organizations. We received the following error message:

2023-07-31 16:35:24.105|  Error| Updating organization (ID=0cfd50d8-a449-e911-b118-0050568c6025) failed with exception:
Microsoft.Crm.CrmException: Encountered non-terminal failures during DBUpdates. Failing actions are: SampleEditorCustomControl, msdynce_SalesInsightsAnchor
   Ã  Microsoft.Crm.Tools.Admin.OrganizationDBUpdateInstaller.ProcessFailedActions()
   Ã  Microsoft.Crm.Tools.Admin.OrganizationDBUpdateInstaller.<>c__DisplayClass19_0.<Execute>b__0()
   Ã  Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties)
   Ã  Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)
   Ã  Microsoft.Crm.Tools.Admin.OrganizationDBUpdateInstaller.Execute()
   Ã  Microsoft.Crm.Tools.Admin.DBUpdateInstaller.ApplyDatabaseUpdates(IDBUpdateInfo dbUpdateInfo)

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